Policies

RETURNS AND EXCHANGES POLICY

If the item you've ordered doesn't meet your sizing or color preferences, you have the option to exchange it for a different size, color, or even another item.

Please note that we maintain a firm 7-day exchange policy. This means that as a valued customer, you are required to contact us via email within 7 days of receiving the item in order to initiate the exchange process. Regrettably, we cannot accommodate exchanges requested after this timeframe.

Please be aware that we do not accept returns or exchanges for bikinis.

PRE-ORDER INFORMATION

Expect to receive your pre-ordered items within a timeframe of 3 weeks from the date of purchase. If you have any inquiries or require further assistance, please don't hesitate to reach out to us at tionathelabel@gmail.com. We're here to help!